Questions and answers

We arrange cleaning and handyman jobs across London. We do not take on gas or electrical work.

Use the Book a service form or call 020 7946 0000. We reply with a fixed price and a time. Nothing is booked until you say yes.

We agree a fixed price for the job before we start. See the starting prices under Services and prices, then tell us what needs doing and we confirm the price.

Across London. Put your postcode on the booking form and we will confirm we can cover it.

A checked, self-employed professional for that trade. Before their first job they have shown us photo ID, the right to work in the UK, a DBS certificate, two references and their own public liability insurance. Your agreement is with Handled Services.

Tell us when you book and we will do our best to send the same person.

When a job is finished we send you a link to rate it from 1 to 5 stars. The professional sees the rating and any comment, and we never show your name with it.

Tell us and we arrange for it to be put right.

Yes. We work with landlords, letting agents, block and property managers, Airbnb and holiday let hosts, offices, shops and studios, as well as homeowners and tenants.

We tell you how to pay when we agree the price.

Fill in the worker application, or call 020 7946 0000. We check your ID, right to work, DBS, references and insurance before your first job.

Yes, any time. Tap Not this time and it is gone from your list. Saying no is never recorded and never counts against you.

Use the Worker login and type the code we sent you. Lost it? Call us and we will send a new one.

Clients rate each finished job from 1 to 5 stars. You can see your ratings and your five-star count for the month in the worker area.